UAAR Software Support

Tips for Asking Support Questions

Please include the following information when emailing your support question:

  1. Your name
  2. Your contact information
  3. What version of the program you are using
  4. What you were doing to create the problem
  5. What you saw
  6. What you expected to see

If you do not know what your problem is or how you created the problem, include the following information:

  1. Your name
  2. Your contact information
  3. What version of the program you are using
  4. What you were doing when the problem occurred
  5. What you were trying to do when the problem occurred

*Please include any other information you think may be helpful to us in determining how to solve your problem.

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